Privacy Policy

Data Controller

HULYA, EURL with a capital of €500, 15 avenue de Friedland, 75008 Paris — RCS Paris 999 412 265. Legal representative: Musa Saglam. Contact: saglamvpro@gmail.com.

Collected Data

  • Orders: name, shipping and billing address, email, telephone, purchase history.
  • Customer account: login details and preferences.
  • Newsletter: email address, only with your consent.
  • Navigation: connection data and cookies, under the conditions below.

Purposes and legal bases

  • Processing and shipping orders — performance of the contract.
  • Responding to customer service requests — legitimate interest.
  • Sending the newsletter — consent, withdrawable at any time.
  • Complying with accounting and tax obligations — legal obligation.
  • Measuring site audience — consent via the cookie banner.

Retention periods

  • Order data: duration of the commercial relationship, followed by ten-year legal archiving for accounting records.
  • Inactive customer account: three years after the last contact.
  • Newsletter: until consent is withdrawn.
  • Audience measurement cookies: thirteen months maximum.

Recipients

Your data is transmitted to our subcontractors only to the extent necessary: Shopify (hosting and store management), payment service providers, carriers, and where applicable our email and customer review tools. Some of these providers may process data outside the European Union, under the guarantees provided by the GDPR.

Your rights

You have the right to access, rectify, erase, limit, object to, and port your data. To exercise these rights, write to saglamvpro@gmail.com. You may also lodge a complaint with the CNIL: www.cnil.fr.

Cookies

Cookies strictly necessary for the site to function (cart, session, security) are placed without consent. Audience measurement and advertising cookies are only placed after acceptance via the banner, and your choice can be modified at any time.